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Welcome to the official blog of the ISA Global Cybersecurity Alliance (ISAGCA).

This blog covers topics on automation cybersecurity such as risk assessment, compliance, educational resources, and how to leverage the ISA/IEC 62443 series of standards.

The material and information contained on this website is for general information purposes only. ISAGCA blog posts may be authored by ISA staff and guest authors from the cybersecurity community. Views and opinions expressed by a guest author are solely their own, and do not necessarily represent those of ISA. Posts made by guest authors have been subject to peer review.

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Beyond Prediction: Discover the Unseen Layers of Generative AI

Generative AI, like ChatGPT, heralds a new age in enterprise technology, one that is ready to change the numerous layers of the corporate IT stack. This innovation permeates multiple strata, causing an evolution from infrastructure to application levels. Early indications reveal how this transformation may affect the application tier, following earlier movements toward consumer-centric experiences. However, the impending influence of generative AI promises a revolution. It's not about modern-day tools; it's about incorporating generative foundation models into the core of commercial applications, promising long-term businesses, and steering in a new era of "System-of-Intelligence" solutions.

System of Intelligence: A Crucial Need for your Everyday Business

The notion of a business "System of Intelligence" represents leveraging generative AI like ChatGPT for the enterprise. This system illustrates the strategic integration of AI models with current layers, transforming the ways enterprises function. This section demonstrates the critical necessity for such a system in present-day companies.

To begin, a System of Intelligence promises to improve and optimize procedures, assuring optimal operational efficiency. It is in response to the increasing complexity of industrial and commercial environments, and integrating generative AI chatbots streamline multitudes of processes, such as predictive maintenance, quality control, and supply chain logistics.

Furthermore, this technology bridges the gap between structured and unstructured data. An enterprise can quickly synthesize valuable insights from both domains by onboarding the advancing technology. It is about developing a seamless connection between data layers and generating data-driven decisions, not merely incorporating AI.

The transition from "system of record" to "system of engagement" apps demonstrates the need for more consumer-like experiences and user engagement. The next level is the System of Intelligence, which augments these experiences with creative AI capabilities.

What intrigues us is the possibility of data transformation. This system not only collects and processes data but also refines it into meaningful, organized insights, resulting in a new class of datasets. These generative AI-powered datasets allow faster, actionable insights, transforming decision-making processes.

Moving to a System of Intelligence is not merely installing a new technology; it's a strategic transformation for a business. Maintaining its usefulness requires strategic automation into processes, comprehensive data processing capabilities, and continual development. It leads your business to a remarkable position in the market, where you can bring in new and solve processes but introduce novel product offerings that deliver value through a system of engagement.

As a result, a System of Intelligence is a necessary growth in the business sector. It represents a paradigm change for an organization or an enterprise to overcome traditional data handling boundaries and steer into a new era of intelligent applications capable of rapidly transforming raw data into actionable insights.

 

What Traits Does System of Intelligence Product Shows?

A System of Intelligence product possesses various distinguishing characteristics that set it apart in the enterprise environment. The transition from old systems to this advanced model represents a significant shift in how organizations use generative AI like ChatGPT.

First and foremost, these products demonstrate deep integration inside organizational operations, providing seamless interaction with current systems of record and systems of engagement. This integration goes beyond the surface; it includes gathering, analyzing, and using structured and unstructured data across different organizational levels. These products bridge various data sources by successfully tapping into the rich data ecosystem, providing complete insights and decision-making.

Second, the sophistication of such products lies in data classification and digestion. They go beyond simple data intake by classifying and processing information using hierarchies, labels, and weights. It allows for extracting subtle insights, ensuring that raw data turns into actionable intelligence rather than being retained.

Furthermore, these products build strong data feedback loops within and between enterprises. This loop allows the system to develop and increase its intelligence by facilitating continual learning. It is not enough to collect data; it is also necessary to use it dynamically to improve the product experience and drive informed actions.

A combination of these characteristics delivers products that provide insights in minutes rather than days. Instead of recapping knowledge, they concentrate on results, stressing actions and decisions. These products change the speed and efficiency of corporate decision-making by rapidly processing data and distilling it into actionable insights.

However, the ultimate measure of an intelligence system is not its technological skills but its long-term influence. It is about building an ecosystem in which the intelligence gained from data becomes a vital asset for enterprises. These products are more than simply trends. They signal a movement toward intelligent systems that provide organizations with immediate, actionable insights obtained from a mix of organized and unstructured data.

Transformation of the AI Space and Industry Learnings So Far

The AI environment has experienced a paradigm shift, with quick advances and industry-wide adaptations. This progress, particularly in generative AI, has laid the groundwork for a peculiar redesign of business technology stacks. Let's read how.

Generative AI, as represented by models such as ChatGPT, has resulted in how businesses approach innovation and technology expenditure. This disruptive wave began at the infrastructure layer, with corporations investing in core aspects such as hardware and processing capabilities. This foundation represents the first stages in establishing the computational backbone required for leveraging AI applications.

As the use of AI increases, the emphasis shifts towards the technological stack. The focus is on developing fresh experiences and products that redefine each succeeding layer of corporate technology. The ripple effects of generative AI can be witnessed across different parts of company operations, from apps that improve user experiences to those that restructure workflows completely.

This transformation is similar to the earlier move in corporate software from "system of record" to "system of engagement" tools. On the other hand, the effect of generative AI promises a more deep transformation. Early explorations into this world are primarily concerned with quick but fleeting advantages, which frequently materialize as single-use generative content. While these apps saw rapid growth at first, they also have significant churn rates, owing to limitations in process integration and extra functionality.

The road to a third wave, a "system of intelligence," involves a product ecosystem firmly embedded in processes, employing complex data structures and enabling continuous learning via feedback loops. These tools aim to produce insights and drive quick and informed actions, radically changing how businesses operate and make choices.

Conclusion

The disruptive wave of generative AI is transforming business technology stacks, spearheaded by models like ChatGPT. Its significance ranges from fundamental infrastructure to cutting-edge applications. As we go from engagement-focused apps to a "system of intelligence," the AI industry is on the verge of dramatic shifts that will usher in a new era of long-lasting corporate solutions.

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